Privacy Policy

Rainbet may receive different categories of personal information depending on how a user interacts with the platform, including account creation, transactions, and communication with support. The information collected depends on the specific service used, and not every category applies to every user.

Rainbet uses personal information to operate the platform, support account activity, and meet legal obligations. Each purpose described in the Privacy Policy relates to a specific function of the service, helping ensure that data is only used for reasons connected to providing casino and sportsbook services.

1. Account management: Creating and maintaining user accounts, including login credentials and profile details.
2. Transaction processing: Handling deposits, withdrawals, and wagering activity.
3. Identity verification: Confirming age and identity to comply with licensing requirements.
4. Security and fraud prevention: Detecting unauthorized access, suspicious activity, or fraudulent behaviour.
5. Customer support: Responding to inquiries and resolving account issues.
6. Communications: Sending account-related notices and service updates.
7. Analytics: Reviewing platform usage to maintain and improve service performance.
8. Legal compliance: Meeting regulatory, tax, and reporting obligations.

Rainbet may disclose personal information to specific categories of recipients when necessary to operate the platform or comply with legal requirements. Sharing is limited to purposes described in the Privacy Policy, and information is not sold for unrelated commercial purposes.

Rainbet uses cookies and similar technologies to support core website functionality, remember user preferences, and understand how the platform is used. These technologies help maintain a secure and functional browsing session.

Rainbet describes a layered approach to protecting personal information from unauthorized access, loss, or misuse. Safeguards apply across account data, transaction records, and communication with support.

• Encryption of sensitive data during transmission;
• Access controls limiting internal data access to authorized personnel;
• Authentication measures to verify account ownership;
• Monitoring systems to detect unusual account activity;
• Secure infrastructure for storing and processing information.

Rainbet retains personal information for as long as necessary to provide services, maintain account records, and meet legal or regulatory obligations. Retention periods vary depending on the type of data involved and the purpose for which it was collected. Information tied to verification, transactions, or compliance requirements may be kept for a longer period than data used only for general account functions. Once retention is no longer required, information is deleted or securely disposed of in accordance with applicable rules.

Users may have certain rights regarding their personal information, depending on applicable privacy law. Rainbet outlines these choices in its Privacy Policy to give users more control over how their data is handled.

• Access: Requesting a copy of personal information held by Rainbet;
• Correction: Updating inaccurate or outdated account details;
• Deletion: Requesting removal of personal information, subject to legal retention obligations;
• Restriction: Limiting how certain information is processed;
• Objection: Raising concerns about specific processing activities;
• Consent withdrawal: Withdrawing previously given consent where processing relies on it;
• Data portability: Requesting personal information in a usable format, where applicable;
• Marketing preferences: Adjusting settings for promotional communications.

Rainbet may send promotional or account-related communications to users who have opted in to receive them. These messages relate to platform updates, offers, or service information.

1. Marketing communications: Sent to users who have provided consent to receive promotional messages.
2. Communication preferences: Adjustable through account settings where available.
3. Opt-out mechanism: Users can unsubscribe from promotional messages using the link provided in each communication.

Rainbet may process personal information in countries outside Canada as part of operating its platform and working with service providers. Transfers are carried out in line with the safeguards described in the Privacy Policy.

• Personal information may be processed by service providers located in different jurisdictions;
• Transfers are limited to purposes described in the Privacy Policy;
• Appropriate safeguards are applied to protect information processed outside Canada.

Rainbet’s services are intended for users who meet the applicable legal age requirement, and the platform does not knowingly collect personal information from minors.

• Account registration requires confirmation of legal age;
• Accounts identified as belonging to underage users are subject to closure;
• Personal information associated with underage accounts is removed in accordance with applicable procedures.

Users with questions about personal information handling can reach out through the official contact channels provided on the Rainbet platform.

1. Contact method: Reach the support team through the official channels listed on the website.
2. Relevant contact point: Privacy-related inquiries can be directed to the designated support contact.
3. Required information: Provide account details to help verify identity and process the request.
4. Submission process: Describe the privacy request clearly to allow proper handling.

Rainbet may update its Privacy Policy periodically to reflect changes in services, legal requirements, or data handling practices. The most current version is published on the platform, allowing users to review the applicable terms at any time. Continued use of the platform after an update indicates acceptance of the revised policy. Reviewing the Privacy Policy periodically helps users stay informed about how personal information is collected, used, and protected.